Privacy Policy
Effective date: August 5, 2026
This policy explains, in simple language, what information AVN Treatment India ("we", "us") collects when you use avntreatment.co or contact us, how we use it, and the choices you have.
1. What We Collect
Information you share with us
- Contact details: your name, mobile number, and city, collected when you call us, message us on WhatsApp, or fill in a call-back form on this website.
- Medical documents: MRI reports, X-ray reports, or other documents you choose to share with us so we can guide your consultation.
Information collected automatically
- Google Ads (Google Tag): measures how visitors reach us from our ads. Google may set cookies for this purpose.
- Microsoft Clarity: helps us understand how visitors use our site. Clarity records anonymised usage data such as clicks, scrolling, and page movement (session recordings and heatmaps), and sets cookies to do so.
2. How We Use Your Information
- To respond to your enquiries and call you back when you request it.
- To schedule your in-person consultation at a certified medical facility.
- To understand and improve how this website works for visitors.
- To measure the performance of our advertising.
3. What We Never Do
- We never sell your personal information to anyone.
- We do not share your medical documents with anyone except the certified doctors and facilities involved in guiding your consultation.
4. Medical Information
Any reports or medical details you share with us are used only to guide your consultation and connect you with the right specialists. We do not use your medical information for marketing.
5. Third-Party Services
These services process some data when you use our site or contact us. Each has its own privacy policy:
6. Cookies and Opting Out
Cookies are small files stored by your browser. We use them only through the analytics and advertising services named above. You can:
- Block or delete cookies in your browser settings.
- Opt out of Google's personalised ads at adssettings.google.com.
The website works normally even if you block cookies.
7. How Long We Keep Your Data
We keep your contact details and shared documents only as long as needed to assist you with your consultation and follow-up, or as required by law. You can ask us to delete them at any time.
8. Your Rights
You can ask us at any time to:
- See the information we hold about you.
- Correct anything that is wrong.
- Delete your information.
Just call or WhatsApp us at +91 82230 82900.
9. Contact for Privacy Questions
For any question about this policy or your data, contact us at +91 82230 82900 or via our contact page.
10. Medical Disclaimer
We do not provide telemedicine or teleconsultation services as defined under applicable medical regulations. Our video calls and digital communications are strictly for educational purposes, treatment awareness, appointment scheduling, and general information sharing only. All medical consultations, examinations, diagnoses, and treatment decisions must be conducted in person at our certified medical facilities by licensed medical professionals. No doctor-patient relationship is established through our digital interactions, and all medical advice must be sought during physical consultations only.
11. Changes to This Policy
If we change this policy, we will update this page and the effective date above.